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 Returns & Exchange Policy

- Returns and exchanges are accepted on orders made within 21 days from receipt of the item.

- Returned items must be "as new" and in a resaleable condition. Please do not remove the void strip.

- Returns must reach us in protective packaging.

- Worn items returned back to us as part of a 3-for-2 promotion will be deducted at full value from your refund.

What do I need to do to make a return or exchange?

Please follow our returns procedure which can be found at the bottom of this page.

How long does it take to process my return?

It can take up to 14 days from the date of your return for your parcel to be delivered back to our warehouse and processed.

On receiving your return the next step is for us to check the item(s). Once our checks are complete we’ll refund back to your payment method. The funds will be released to your bank statement on the 28th of the month. (how long depends on your card issuer).

Hygiene Restricted Products

- For hygiene reasons we cannot accept returns for a refund on certain adhesive underwear or adhesive fashion accessories. Removing the hygiene strip will deem any adhesive accessory unsaleable and ineligible for a refund or exchange.

- We understand that ordering the correct sized clothing online is difficult, so we are happy to provide exchanges for the adhesive bras if you have ordered the incorrect size, provided it has not been stuck to your skin or the protective film removed. Please consult the size guide before purchase. .

Return Procedure

1. Read the returns policy above

If you have any queries please don't hesitate to send a message by clicking here

2. Pack your return or exchange

Please pack your returns in secure packaging. We will reject returns which have been damaged in transit. Please include a note of:

  • Order number
  • Your email address
  • Your request. Refund or Exchange.

3. Post your parcel back to us.

You will be responsible for the cost of shipping. We do not offer free returns. We recommend using a carrier that provides tracking information.

Our address is:

Brascene
Louis Pearlman Centre
Hull
HU3 4DL
United Kingdom

4. We inspect the return

Once inspection is complete (7 days max) we will email you with a confirmation of your return / refund or exchange.